Privacy Policy

This Privacy Policy explains how ANIRYA ("the Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on anirya.com ("the Site") or otherwise communicate with us about the Site (collectively, "the Services"). For the purposes of this Privacy Policy, "you," "your," and "yours" refer to you as a user of the Services, whether as a customer, a website visitor, or another individual whose information we collect under this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you submit directly through our Services may include:

• Contact Information: Your name, address, phone number, and email address.
• Order Information: Your name, billing address, shipping address, payment confirmation, email, and phone number.
• Account Information: Your username, password, security questions, and other information used for account security purposes.
• Customer Service Information: Information you choose to include in communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide certain information directly. You may choose not to provide this information, but it may prevent you from using or accessing certain features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other data related to your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including:

• Service Providers: Such as Shopify, who support our Site and Services.
• Payment Processors: Who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.

When you visit our Site, open or click on emails from us, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services, including processing your payments, fulfilling your orders, sending account and transaction-related notifications, managing your account, and facilitating returns and exchanges.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications via email, SMS, or postal mail and showing you ads for products or services.

Security and Fraud Prevention

We use your information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities.

Communication and Service Improvement

We use your information to provide customer support and improve our Services.

Cookies

We use cookies on our Site. For detailed information about the cookies we use, visit https://www.shopify.com/legal/cookies. Cookies help us operate and improve our Site, conduct analytics, and personalize user experiences.

How We Disclose Personal Information

We may disclose your personal information to:

• Service Providers: For IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping.
• Business and Marketing Partners: To provide services and deliver advertising.
• With Your Consent: When you request or authorize certain information to be disclosed.
• Affiliates and Business Transfers: Such as during mergers or bankruptcy.
• Legal Compliance and Protection: To comply with legal obligations and enforce terms of service.

Security and Retention of Your Information

We strive to use appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We recommend not sharing sensitive or confidential information through insecure channels.

We retain your personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Deletion: Request the deletion of your personal information.
• Right to Correction: Request that we correct inaccurate personal information.
• Right to Portability: Request a copy of your information and its transfer to a third party.
• Right to Opt-Out of Sale/Sharing: Opt-out of the sale or sharing of your personal information or targeted advertising.
• Restriction of Processing: Request to restrict the processing of your information.
• Withdrawal of Consent: Withdraw consent where applicable.
• Appeal: Appeal our decision if your request is denied.

You can exercise these rights by contacting us using the information below.

Complaints

If you have complaints about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your information outside your country of residence. If we transfer personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@anirya.com.

For data protection purposes, we are the data controller of your personal information unless otherwise stated.